Return and Refund Policy

  1. You may request the return of products listed explicitly as returnable on the product detail page and/or our policy and within the stipulated time period.
  2. If you report an issue with your product, our delivery partners will collect the product, and the refund will be initiated only after our team has verified the product quality and thereafter it will be processed within 3-7 working days.
  3. If the customers are found misusing the return policy by excessively returning or canceling, or not accepting the orders placed, http://schoolpack.in Reserves the rights to warn and /or suspend and/or block and/or terminate such customer’s account as and when necessary.
  4. Incase of any discrepancies regarding receipt of refund amount, http://schoolpack.in may request for additional information such as bank statement or any other relevant document.
  5. Selected products are returnable within seven days if you have received physically damaged, defective or different sized product from their description from the product details page of the website.
  6. Return will be processed only if ;-
    If the products are not damaged, torn and used while in your 
possession.
    Products are not different from the one which is delivered to you.
    The products are in original condition with packaging box and MRP tag intact.
    Products marked as non returnable, on the product description page cannot be returned.
    5) The products purchased during sale or discounted price are not returnable.
  7. http://schoolpack.in provides you easy options of refund and return if you are not satisfied with your order.
  8. Fortheproductsthatarereturnedbythecustomer,therefundisissuedtothe original payment method in case of prepaid transactions or to the bank account in case of cash on delivery.
  9. If you desire to return a product, then you shall be entitled to receive only the amount actually paid by you for the purchase of the product subject to applicable deductions.